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 Post subject: BHG Nashville**Restroom Issue's**
PostPosted: Wed Jan 11, 2017 5:42 pm 
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Joined: Mon Oct 12, 2015 3:53 pm
Posts: 17
Hello everyone!! I have a question I need to ask in order to maybe get some idea's on what could possibly be done.
I go to BHG in Nashville, and they took away our waiting room restroom a couple of year's ago. We only have the 1 Ladies and 1 Men's restroom that are primarily used for U/A's only. This is a huge issue for those like myself whom drive an hour or more one-way to the clinic. There has been several issue's where myself and other's have had horrible outcomes because we were told we would have to wait for all the U/A's to go first before we can use the restroom!!(up to 10 u/a's × 5 minutes each!!)The clinic already has me instructed to not drink anything or pee between 9p.m. and my U/A time if I have one my next clinic day, but I, and other's don't have to go to the restroom out of convenience for BHG. We have elderly folk's, sick folk's, and people like myself that are tired of doing the "pee-pee" dance from waking up to possibly waiting through a sea of U/A's. I'm aware of "Ally's" law, but I'm just wondering if I can do anything more to advocate for the one's whom also feel we need our Waiting room facility back.
Any/All info. will be appreciated!!
ThankYou,
BellaDonna


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 Post subject: Re: BHG Nashville**Restroom Issue's**
PostPosted: Sun Jan 15, 2017 9:25 am 
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Joined: Fri Apr 26, 2013 7:09 am
Posts: 186
I guess the first step would be some patients banding together and nominating a spokesperson to speak with the clinic director.
Having just one person speak to him/her, so it doesn't come across as him/her getting mobbed about the issue would certainly come across better and make them more inclined to listen I would have thought.

If you take it up with the director and they do not 'return' the bathrooms (why were they removed incidentally?), then doing something like speaking to the state opioid treatment authority might be the next step, but I'd definitely start with the director.

Even as far as writing a formal letter from and on behalf of any of the patients you're able to get to agree on the issue, so they can see it's not just a couple of people moaning about it, it's a good majority of the patient base.


I'm also confused as to why have the clinic instructed you not to pee or drink anything between 9pm and your UA time? That is impractical and they cannot impose things like that on people frankly. As long as you're giving the UA, that's all that matters surely?!

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Sapphire Matthews - MAR Patient Advocate
email:sapphirematthews@gmail.com

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 Post subject: Re: BHG Nashville**Restroom Issue's**
PostPosted: Sat Mar 04, 2017 2:24 pm 
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Joined: Sun May 04, 2014 9:54 pm
Posts: 196
Location: North Georgia
Sapphire gives some good advice. Unfortunately the minority of patients who aren't serious about treatment mess it up for the majority who are... and I've seen situations where other clinics - very good clinics - have had to lock their lobby restrooms because of folks going in to shoot up drugs, etc. One patient was found overdosed afterhours in a clinic restroom in NW Georgia. So try to consider the clinic's point of view as well and know that you might not know all the reasoning behind why they are making these decisions.

That being said, it is silly that patients not have a way to use the restroom when they need to. I can't imagine any other medical facility not providing restrooms for their patients! Methadone programs should be no different. I think Sapphire's suggestion about banding some patients together and getting a patient advocacy group started is the best place to start. That is the best avenue through which patients end up having a VOICE.

Best wishes! -z

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Zac Talbott, CMA
Email | zac@tnmethadone.org

Chief Operating Officer | Counseling Solutions Treatment Centers
Comprehensive Opioid Treatment Programs
Program Director | Counseling Solutions Treatment Centers - Chatsworth


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